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Privacy Policy

Last updated: 2026-03-30

1. Information We Collect - Account information: name, email address, and Google account identifier (via Google sign-in or magic link email login) - Newsletter subscription: email address and language preference submitted through our opt-in form - Payment and order information: processed by Whop as Merchant of Record (we do not store card details; we receive order status, purchase date, and transaction metadata from Whop) - Course usage data: lesson progress, completion status, and page interactions - Language preference: your selected display language (stored locally) - Login tokens: temporary verification tokens for magic link authentication - Usage analytics: page views and interaction patterns (collected via first-party proxy) - Error data: technical error reports to help us fix issues

2. How We Use Your Information - To provide and maintain the service - To process payments and manage your account (via Whop) - To send login links via email (magic link authentication) - To send newsletter emails if you subscribe (you can unsubscribe at any time) - To track your course progress and completion status - To display the site in your preferred language - To analyze usage patterns and improve the service - To monitor and fix technical errors

3. Third-Party Services - Google OAuth: for authentication (sign-in with Google) - Resend: for sending login and transactional emails - Kit (formerly ConvertKit): for newsletter delivery and email automation - Whop: for payment processing as Merchant of Record (handles checkout, billing, tax, and refunds) - Vimeo: for video hosting and delivery - Neon: for database hosting (stores account, order, and progress data) - PostHog: for privacy-friendly product analytics (self-hosted proxy, no third-party cookies) - Sentry: for error monitoring and performance tracking - Vercel: for application hosting

4. Data Retention We retain your account and course progress data for as long as your account is active. Transaction and order records are retained for a minimum of 7 years for tax, legal compliance, and fraud prevention purposes, even after account deletion. Newsletter subscribers may unsubscribe at any time via the link in each email. You may request account deletion by contacting us; please note that certain records required by law will be retained as described above.

5. Your Rights You have the right to access, correct, or delete your personal data. Contact us at support@listeningshogun.com to exercise these rights.

6. Cookies - Authentication cookies: for session management and login state - Preference cookie: to remember your selected language - First-party analytics: page view and interaction data collected via our own proxy (no third-party tracking cookies) - Third-party cookies: Vimeo video player and Whop checkout may set their own cookies for functionality No cookies are used for advertising purposes.

7. Contact For privacy-related inquiries, please contact us at support@listeningshogun.com.